Thank you for your interest in booking with Essential Skincare and Beauty. Please take a moment to read all policies and procedures before booking.
All deposits are due in full at the time of booking for your appointment. All deposits are non refundable and only transferable (1) time. Each deposit will be placed towards your service less a $5 processing fee.
METHOD OF PAYMENT
ESCB accepts the following methods of payment: Cash, all major credit cards.
We understand life happens, in the event of risking the chance of being tardy please contact us immediately by phone. Failure to do so could result in the cancellation of your appointment and the occurrence of fees. A 10 min grace period for all guest. At the 10 min mark if guest has failed to notify us or show for an appointment they will be asked to reschedule. All late appointments will be honored at the estheticians discretion. All late appointments are subject to a $10 late fee for every 10 min delay.
Please provide at least 24-48 hours notice via phone (text) or email to cancel and reschedule your appointment. (All appointments can be canceled or rescheduled by guest via booking app/site.) All deposits will be forfeited upon cancellation; but can be honored with a reschedule within 7 days of original appointment. In the event that the cancellation is on our end a full refund will be issued within 3-5 business days of cancellation.
In the event that you must reschedule your deposit can be applied to your next service within 14 business days of cancelling your original appointment. This will only be honored if proper cancellation and rescheduling protocol is followed. All appointments can be rescheduled/cancelled at guests discretion without assistance from esthetician via scheduling app/site.
PHOTO RELEASE/ USE OF IMAGE
ESCB may ask to obtain a before and after photo of guest. These photos will be used solely for promotional, educational and progress comparison ONLY. No photos will be posted or shared without prior consent of guest. By booking an appointment you authorize The ESCB to use any photos for these purposes.
BOOKING OUTSIDE OF REGULAR BUSINESS HOURS
If booking is required outside of business hours please contact us directly to set up appointment VIA EMAIL- INFO@ESSENTIALSKINCAREANDBEAUTY.COM
By booking an appointment you have agreed to the above terms and conditions . Essential Skincare and Beauty reserves the right to modify terms and pricing at any time without notice.
Please NO CHILDREN or EXTRA COMPANY unless being serviced. All guest under the age of 18 will NOT be serviced without parental consent on file.
As a courtesy to other guests and our estheticians, please give at least a 24-hour notice of cancellation to avoid full charge. We do not provide refunds for cancelled or missed appointments.
Please arrive 10 minutes early to ensure all intake forms are filled out. If you are a new client with us, we will need to complete an in person Client Consultation profile, and every three months thereafter.
We accept cash, debit cards, Apple Pay, Visa, MasterCard, American Express, Discover and Zelle– with proper identification.
Our Spa environment is one of tranquility and relaxation. Please respect all spa guests’ right to privacy and serenity. Please turn off all cellular phones and pagers while in the spa area and please keep voices to a comfortable inside tone..
Guests under 18 need to be accompanied by a responsible adult or have a parent consult on file.
Please advise us of any health conditions, allergies, or injuries that could affect your treatment or service when making your Spa reservation. Intake forms must be updated with current contact and wellness information. Spa staff will request updated information periodically.
In keeping with our commitment to cleanliness, safety, and hygiene, our equipment is disinfected and sanitized after every treatment and service.
Loss or Damage
We will make every effort to put up articles you left at the Spa. We regret that we cannot be responsible for any loss or damage of personal articles. Please keep all valuables with you during your visit.
Returns and Refunds
All sales are final. We do not refund or offer exchanges or transfers on packages or gift certificates. A $25.00 deposit is required for all services. The deposit can be reapplied for one rescheduled appointment only. Otherwise, the $25.00 deposit his non-refundable. Unopened and unused product purchases can be exchanged within 15 days of the date of purchase, if accompanied by the original receipt, for the amount of the purchase price.
Essential Skincare and Beauty gift certificates are non-refundable and non-transferrable. Gift certificates is for spa services only and are valid for one year. EssentiAL Skincare and Beauty is not responsible for lost or stolen gift certificates. In order to protect gift card identity, please have ID available when redeeming.
Spa packages are valid for one year from the date of purchase.
Billing: Groups of 3 or more must pay a 50% deposit at the time of the booking; Groups of 6 or more must pay in full at the time of booking. Cancellation: Essential Skincare and Beauty must be advised of any cancellations or schedule changes 5 days prior to date of visit.
Prices for services and products are subject to change on our website and menus without advance notice.
Right of Refusal
Essential Skincare and Beauty reserves the right to refuse service to any client for any reason. What we consider to be inappropriate conduct or language during a service will result in immediate termination of the service.
Essential Skincare and Beauty we value your privacy, and we are committed to maintaining your security and confidentiality in the use of any private information you choose to share with us. We do not disclose identifiable information to any third party without your consent. Further, we do not sell, rent, or otherwise allow the unauthorized outside use of personal information such as names, addresses, phone numbers, or e-mail addresses in our database without your permission.
We ship to the United States and are not able to ship Internationally at this time. Shipping fees vary depending on product size and weight and method of shipping chosen. Most items are available to ship in 1-2 business days unless otherwise noted. We typically process, ship, and deliver packages Wednesday through Saturday (excluding holidays). By checking this box you agree to Essential Skincare and Beauty terms and conditions. Essential Skincare and Beauty reserves the right to change these terms and conditions in its sole discretion.
I agree that I am personally responsible for my safety and actions while receiving facials, facial massage, skin, and any other treatments (“Services”) at Essential Skincare and Beauty ( ESCB) Inc.. Essential Skincare and Beauty has put in place preventative measures to reduce the spread of COVID-19; however, ESCB cannot guarantee that I will not become infected with COVID-19. Further, I understand that receiving Services could increase my risk of contracting COVID-19.
I hereby forever release, waive, discharge, and hold harmless, Essential Skincare and Beauty its employees, managers/owners, and representatives for and from any and all liability, claims, demands, actions, and causes of action, directly or indirectly arising out of or related to any loss, damage, or injury, including death from the services and/or products they may receive. I understand and agree that this release includes any claims based on the actions, omissions, or negligence of ESCB, whether a COVID-19 infection occurs before, during, or after receiving any services at ESCB.
Assumption of Risk:
I understand and voluntarily accept the risks associated with receiving services at ESCB locations including mobile services. By signing this Waiver of Liability, I acknowledge the contagious nature of COVID-19 and voluntarily assume the risk that I may be exposed to or infected by COVID-19 by receiving services at ESCB and that such exposure or infection may result in personal injury, illness, permanent disability, and death.
Binding Effect, Governing Law:
I agree that this Waiver of Liability is effective and binding upon checking the acknowledgement box. This waiver will be enforced based on the structure and standards of MI Law.
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